1. Acceptance of these Terms
These Terms of Service ("Terms") form a binding agreement between you ("you", "your", "Customer") and Kolimo Multimedia and its affiliates ("Kolimo Multimedia", "we", "us", "our") governing your access to and use of the GíríBooks website, applications, APIs and related services (collectively, the "Service").
By creating an account, clicking "I agree", accessing the Service, or otherwise indicating acceptance, you agree to these Terms in full. If you do not agree, do not use the Service.
If you are entering into these Terms on behalf of a company, organisation or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" includes both you and that entity.
2. Definitions
- "Account" — the user account you register to access the Service.
- "Business" or "Workspace" — a single business entity you create inside the Service, with its own books, members and subscription tier.
- "Customer Data" — any data, content, documents or information you or your members submit to or generate within the Service.
- "Subscription" — a paid plan attached to a Business (Pro, Business, Enterprise or successor tiers).
- "Trial" — the 14-day full-access period that begins automatically on every new Business you create.
3. The Service
GíríBooks is a cloud-based bookkeeping, invoicing, expense-tracking, payroll, planning and team-communication platform aimed primarily at small creative businesses. We may add, modify or remove features from time to time without prior notice, provided that core functionality of your paid Subscription is preserved during its term.
The Service is provided over the public internet and depends on third-party infrastructure (hosting, databases, payment processors, email delivery). Continuous, uninterrupted operation is not guaranteed; see Section 16 (Disclaimers) and Section 20 (Service Availability).
4. Eligibility & Account Registration
You must be at least 18 years old and legally able to enter into binding contracts in your jurisdiction to use the Service.
You are responsible for: (a) providing accurate, current and complete registration information; (b) maintaining the confidentiality of your login credentials; (c) all activity that occurs under your Account, whether by you or by team members you invite; and (d) notifying us promptly of any unauthorised access.
We may refuse, suspend or terminate any Account at our discretion, including where we believe registration information is false, the Account is being used in breach of these Terms, or continued provision of the Service would expose us to legal or regulatory risk.
5. Free Trial
Every new Business you create starts on a 14-day full-access Trial. No payment method is required to start the Trial.
At the end of the Trial, the Business automatically transitions to read-only mode unless you select a paid Subscription. Your data is preserved; you simply lose the ability to create new invoices, expenses, payroll runs or other write actions until a paid plan is selected.
We may modify Trial duration, features or eligibility at our discretion. Trials are offered as-is and may be revoked where we suspect abuse (for example, repeatedly creating new Businesses to extend free access).
6. Subscriptions, Fees & Billing
Paid Subscriptions are billed per Business, per month, in the currency stated on the pricing page at the time of subscription. Charges are recurring and will renew automatically at the start of each billing cycle until you cancel.
You authorise us, or our third-party payment processor, to charge your designated payment method for all fees due. If a charge fails, we may suspend write access to the affected Business until the failed payment is resolved.
Fees are exclusive of all applicable taxes, levies and duties unless stated otherwise. Where required by law, applicable sales tax, VAT or GST will be added at checkout and shown on your invoice.
We may change Subscription pricing from time to time. Changes will not affect the current paid billing cycle but will apply at the next renewal. Material price changes will be communicated at least thirty (30) days in advance by email or in-app notice.
7. Refunds & Cancellation
You may cancel a Subscription at any time from Settings → Billing. Cancellation takes effect at the end of the then-current billing cycle; you retain access to the paid features until that date.
Except where required by applicable law, fees already paid are non-refundable, and we do not pro-rate refunds for unused portions of a billing cycle. Specifically: downgrading a Business mid-cycle does not generate a refund; canceling does not refund the current cycle's payment.
If we materially reduce a feature you actively rely on during a paid cycle and offer no comparable alternative, you may request a pro-rata refund for the remainder of that cycle by emailing legal@giribooks.com.
8. Acceptable Use
You agree not to, and not to permit others to:
- use the Service for any unlawful, fraudulent, deceptive or harmful purpose, including money laundering, sanctions evasion or tax evasion;
- upload, transmit or distribute any content that is unlawful, infringing, defamatory, obscene, harassing or otherwise objectionable;
- attempt to reverse-engineer, decompile, disassemble or otherwise derive the source code of the Service, except to the extent applicable law expressly permits;
- interfere with, disrupt or circumvent the security, integrity or availability of the Service, including by introducing malware, performing penetration tests without our prior written consent, or attempting unauthorised access;
- use automated means (scrapers, bots, headless browsers) to extract data from the Service except via APIs we explicitly authorise;
- resell, sublicense or commercially exploit the Service in a manner not contemplated by these Terms;
- use the Service to compete with us, including by benchmarking or otherwise using performance information to develop a similar product.
We may investigate suspected violations and take any action we deem appropriate, including removing offending content, suspending the offending Account or Business, and cooperating with law-enforcement authorities.
9. Your Data
You retain all rights, title and interest in and to your Customer Data. We do not claim ownership of it. By using the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, transmit, display, reproduce and modify Customer Data solely to the extent necessary to operate, maintain, secure and improve the Service for you.
You represent and warrant that: (a) you have all rights necessary to upload and use the Customer Data in the Service; (b) Customer Data does not infringe any third-party right; and (c) collection and use of any personal data within Customer Data complies with applicable data-protection law (including, where relevant, the Nigeria Data Protection Act and the EU General Data Protection Regulation).
You may export your Customer Data at any time during an active Subscription via in-app export tools (CSV / PDF) or by emailing us. Upon termination, your Customer Data is retained for thirty (30) days in a recoverable state, after which it may be permanently deleted, except where retention is required by law.
10. Security
We implement and maintain commercially reasonable administrative, physical and technical safeguards designed to protect Customer Data against unauthorised access, alteration, disclosure or destruction. These include encryption in transit (TLS), encryption at rest where supported by our hosting providers, role-based access control inside the application, and regular security review.
No method of transmission over the internet or method of electronic storage is 100% secure, however. We do not, and cannot, warrant absolute security. You acknowledge that you provide Customer Data at your own risk and that we are not liable for unauthorised access, use or disclosure of Customer Data except to the extent caused by our gross negligence or wilful misconduct.
You are responsible for: (a) keeping your login credentials confidential; (b) using strong, unique passwords; (c) revoking access for team members who leave the business; and (d) reporting any suspected security incident affecting your Account to security@giribooks.com without undue delay.
11. Backups & Data Loss
We maintain routine system-level backups for disaster-recovery purposes. These backups are operational tools intended to allow us to restore Service in the event of catastrophic infrastructure failure; they are not provided as a per-Customer backup service.
You are solely responsible for maintaining your own external backups of Customer Data important to your business. We strongly recommend exporting your invoices, receipts, payroll records and tax reports to PDF or CSV on a periodic schedule that matches your risk tolerance.
Without limiting Section 17 (Limitation of Liability), we are not liable to you for any loss of Customer Data, including data loss resulting from third-party infrastructure failures, software defects, your own actions or those of your team members, or any cause beyond our reasonable control. Our maximum liability for data loss is governed by Section 17.
12. Third-Party Services
The Service relies on, and may integrate with, third-party services (such as hosting providers, payment processors, email-delivery services, communication platforms). Your use of those third-party services is governed by their own terms and privacy policies, not these Terms.
We are not responsible for the availability, accuracy, performance or security of third-party services. A failure of a third-party service may cause portions of the Service to fail; we will use reasonable efforts to mitigate but cannot guarantee uninterrupted operation.
13. Intellectual Property
The Service, including all software, designs, content, branding, marks and documentation other than your Customer Data, is and remains the exclusive property of Kolimo Multimedia and its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms.
You may not remove, alter or obscure any proprietary notices in the Service. The names "GíríBooks", "Kolimo Multimedia" and associated logos are trademarks of Kolimo Multimedia. You may not use them without our prior written consent, except to factually identify the Service.
If you provide feedback, suggestions or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, without obligation to you.
14. Not Financial, Tax, Legal or Accounting Advice
The Service is a software tool that helps you record, organise and report on your own business data. It is not a substitute for professional advice from a qualified accountant, tax adviser, financial adviser or lawyer.
Tax rates, tax categories, filing requirements, payroll calculations, and similar values shown in the Service are based on inputs you (or your team) configure. We do not verify their accuracy against your jurisdiction's requirements. You are solely responsible for confirming that figures, filings and submissions generated by the Service comply with applicable law.
We are not liable for any tax penalty, fine, missed filing, miscalculation, audit outcome, or other regulatory consequence arising from your use of the Service. If you are uncertain about a tax or regulatory question, consult a qualified professional in your jurisdiction.
15. Confidentiality
Each party may receive confidential information from the other in the course of using the Service. Each party agrees to: (a) use the other's confidential information only as necessary to exercise rights and perform obligations under these Terms; and (b) protect that information with at least the same degree of care it uses for its own confidential information of similar sensitivity, and in any case no less than reasonable care.
Confidential information does not include information that is publicly available through no fault of the receiving party, was independently developed without reference to the disclosing party's information, or is required to be disclosed by law (in which case the receiving party will, where lawful, give prompt notice so the disclosing party can seek a protective order).
16. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT WARRANT THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; (c) DEFECTS IN THE SERVICE WILL BE CORRECTED; (d) ANY DATA, CALCULATION OR REPORT PRODUCED BY THE SERVICE WILL BE ACCURATE, RELIABLE OR LEGALLY COMPLIANT; OR (e) THE SERVICE WILL BE COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE OR THIRD-PARTY INTEGRATION.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KOLIMO MULTIMEDIA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT OR OTHERWISE, IS LIMITED TO THE GREATER OF: (a) THE FEES YOU PAID TO US FOR THE AFFECTED BUSINESS'S SUBSCRIPTION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED UNITED STATES DOLLARS (US$100).
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND ARE A FUNDAMENTAL PART OF THE BARGAIN BETWEEN YOU AND US. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW.
18. Indemnification
You agree to defend, indemnify and hold harmless Kolimo Multimedia, its affiliates, officers, directors, employees, agents and licensors from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your Customer Data; (c) your breach of these Terms; (d) your violation of any law or any third-party right (including intellectual-property, privacy or publicity right); and (e) the acts or omissions of any team member you invite to the Service.
We will give you prompt written notice of any claim covered by this section and may, at our option, control the defence and settlement of the claim, provided that you do not settle any claim that admits fault on our part without our prior written consent.
19. Suspension & Termination
You may terminate your Account at any time by canceling all paid Subscriptions and deleting your Account from Settings → Account, or by emailing legal@giribooks.com.
We may suspend or terminate your access to the Service immediately and without notice if: (a) you breach these Terms, including the Acceptable Use clause; (b) we are required to do so by law; (c) continued provision of the Service to you would expose us to legal or regulatory risk; or (d) your payment method has failed and the failure remains unresolved after reasonable attempts to contact you.
On termination, all rights granted to you under these Terms cease immediately. Sections that by their nature should survive termination — including Sections 9 (Your Data), 13 (Intellectual Property), 14 (Not Financial, Tax, Legal or Accounting Advice), 16 (Disclaimers), 17 (Limitation of Liability), 18 (Indemnification), 22 (Governing Law) and 23 (Dispute Resolution) — will survive.
20. Service Availability
We aim to make the Service available continuously but do not guarantee specific uptime levels under these Terms. Scheduled maintenance, emergency maintenance, third-party-provider outages, internet failures and force-majeure events may from time to time make the Service unavailable. Where reasonable, we will give advance notice of planned downtime.
No Service-Level Agreement is offered under these Terms. Any uptime commitments are made only where expressly stated in a separate written agreement that references and supersedes this section.
21. Force Majeure
Neither party will be liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, fire, flood, earthquake, power or internet failure, denial-of-service attack, or third-party-provider outage. The affected party will use reasonable efforts to mitigate the impact and resume performance as soon as practicable.
22. Governing Law
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Federal Republic of Nigeria, without reference to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
23. Dispute Resolution
Before initiating any formal proceeding, you agree to first contact us at legal@giribooks.com and attempt in good faith to resolve the dispute informally. Most disputes can be resolved this way.
If informal resolution fails within thirty (30) days of written notice, any unresolved dispute will be finally resolved by binding arbitration administered in Lagos, Nigeria, under the Arbitration and Conciliation Act of Nigeria, before a single arbitrator. The language of the arbitration will be English. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual-property rights or confidential information pending the arbitrator's decision.
To the extent class-action arbitration or class-action litigation is permitted by law, you and we agree to bring claims only on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.
24. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email and / or by prominent in-app notice at least thirty (30) days before the changes take effect, except where a shorter period is required by law.
Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the Service and may terminate your Account as described in Section 19.
25. Miscellaneous
Entire Agreement. These Terms, together with any policies referenced (including the Privacy Policy), constitute the entire agreement between you and us with respect to the Service and supersede all prior or contemporaneous understandings.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets or by operation of law.
Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, franchise or employment relationship.
Notices. Notices to you may be given by email to the address associated with your Account or by in-app notice. Notices to us must be sent to legal@giribooks.com.
26. Contact
Questions about these Terms can be sent to:
- Email — legal@giribooks.com
- Operating entity — Kolimo Multimedia
- Product — GíríBooks